Subscriptions renew automatically starting on the 1st of the month at 12 a.m. ET. To cancel your subscription, please follow these steps:
- Log in to your account at www.boxycharm.com
- Click My Account from the top menu bar, then click Account Overview from the dropdown menu that appears.
- Expand the subscription you would like to cancel and click "Cancel Subscription".
- Follow the prompted steps until your cancellation is confirmed.
- After you've followed all of the steps and the cancellation is confirmed, double-check that the subscription status changed to "Canceled" by returning to the Account Overview page. Please check your email inbox for your cancellation confirmation email.
If you would like us to cancel your subscription on your behalf, please email us by the 25th of the month to give us enough time to get to your inquiry.
Prepaid subscribers: If you cancel a prepaid subscription, you will still receive the boxes that you prepaid but your subscription will not automatically renew for another term once your existing term is complete.