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BoxyCharm Help Center
My Account & Billing
My Account & Billing
Account Information
⭐️ Why can't I access my account?
⭐️ I have annual subscriptions with both IPSY and Boxy. What happens to my monthly credits when IPSY and Boxy merge?
⭐️ I’m a Canadian subscriber. Will I still be able to shop on IPSY.com?
⭐️ How will my account work once you move me to IPSY.com in March?
⭐️ How will Choice work once I'm moved over to IPSY.com in March?
⭐️ When will IPSY start billing for BoxyCharm and Icon Box?
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Billing
What payment methods are accepted?
How does the Canadian exchange rate affect me?
Will I be charged for taxes?
What is Afterpay?
How do I use Afterpay?
I live in Canada - why isn’t my Afterpay account working?
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Refunds & Replacements
Do you offer refunds?
My account is no longer Active. Will I still receive my replacement?
What is your replacement policy?