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  2. My Account & Billing

My Account & Billing

Account Information
Account Information

  • How do I link my Google or Facebook account to my BoxyCharm account?
  • Oops! My account was cancelled accidentally.
  • How can I change my payment information?
  • If I cancel and reactivate, will my information be saved?
  • How do I change my BoxyCharm subscription term?
  • I can't get into my account!
See all 13 articles

Billing
Billing

  • What is Afterpay?
  • How do I use Afterpay?
  • I live in Canada - why isn’t my Afterpay account working?
  • When will my items be delivered if I use Afterpay?
  • What happens if I miss an Afterpay payment?
  • What payment methods are accepted?
See all 12 articles

Refunds & Replacements
Refunds & Replacements

  • Do you offer refunds?
  • My account is no longer Active. Will I still receive my replacement?
  • What is your replacement policy?

Important Updates


How do I use BoxyCharm's Virtual Assistant, BoxyBot?


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