Skip to main content
BoxyCharm Help Center
Subscriptions & Shipping
Subscriptions & Shipping
BoxyCharm Base
⭐️ I have BoxyCharm Base. What's changing once I'm moved to IPSY.com in March?
Which month's box am I going to get if I sign up?
What kind of products will my Boxys contain?
What is the cost of the BoxyCharm monthly subscription?
Do I have to resubscribe each month to receive a BoxyCharm Box?
How many items will be in my BoxyCharm?
BoxyCharm Premium
⭐️ I want BoxyCharm Premium but can't sign up. How can I get Premium?
⭐️ I have BoxyCharm Premium. What's changing once I'm moved to IPSY.com in March?
What is BoxyCharm Premium?
How much does BoxyCharm Premium cost?
Can I prepay for BoxyCharm Premium?
How often do Brand Takeover boxes happen?
See all 11 articles
BoxyCharm Luxe
⭐️ Why can't I sign up to BoxyCharm Luxe?
⭐️ I have BoxyCharm Luxe. What's changing once I'm moved to IPSY.com in March?
What is BoxyCharm Luxe and how does it work?
Will my first Luxe box replace my Base box or ship separately from it?
What will I be charged for BoxyCharm Luxe?
I upgraded to Luxe and I was billed twice, why?
See all 12 articles
Personalization
What membership benefits come with my subscription?
What's the difference between Base, Luxe, and Premium?
Can I customize the products in my box to accommodate my allergies?
Are the products in the box cruelty-free?
Shipping & Tracking
How does shipping work for boxes?
When will I get my tracking number for my box?
My box is being returned to you, what do I do?
What should I do if I haven't received my box although it was reported as delivered?
Do you ship internationally?
Where will my box ship if I change my address?
See all 10 articles