BoxyCharm Base
BoxyCharm Premium
- What is BoxyCharm Premium?
- How much does BoxyCharm Premium cost?
- Can I prepay for BoxyCharm Premium?
- How often do Brand Takeover boxes happen?
- How do I sign up for BoxyCharm Premium?
- Can I subscribe to BoxyCharm AND BoxyCharm Premium on the same account?
BoxyCharm Luxe
- What is BoxyCharm Luxe and how does it work?
- Will my first Luxe box replace my Base box or ship separately from it?
- What will I be charged for BoxyCharm Luxe?
- I upgraded to Luxe and I was billed twice, why?
- How can I join the BoxyCharm Luxe Waitlist?
- Can I cancel my Base subscription and just keep BoxyCharm Luxe?
Personalization
Shipping & Tracking
- Hurricane Ida and shipping delays
- Why is my order delayed?
- How does shipping work for boxes?
- When will I get my tracking number for my box?
- My box is being returned to you, what do I do?
- What should I do if I haven't received my box although it was reported as delivered?