Choice
- What is Choice?
- How does Choice work?
- When is Choice each month so that I can Choose for my box?
- Why can I add items to my cart during Choice?
- How do I change my Choice?
- My Choice Window opens today but I don't see where to Choose!
Charms & Charm Room
- What are Charms?
- How do I earn Charms?
- How do I earn Charms for referring friends?
- How do I redeem my Charms?
- Why can't I redeem my Charms?
- When will the current month's items appear available for review?
Add-Ons
- What are Add-Ons?
- How do Add-Ons work?
- When is the next Add-Ons store?
- How do I access the Add-Ons store?
- When will I get my Add-Ons?
- What if my box and Add-Ons need to ship to different addresses?
PopUp
- What is BoxyCharm PopUp?
- When is the next PopUp?
- On the opening day of BoxyCharm PopUp, what time does the store open?
- How does shipping work for PopUp purchases?
- Will there be restocks if an item sells out during BoxyCharm PopUp?
- I received my PopUp order but part of it is missing!