Membership Perks & Stores

Choice

• What is Choice?
• How does Choice work?
• When is Choice each month so that I can Choose for my box?
• How do I change my Choice?
• My Choice Window opens today but I don't see where to Choose!
• What does "Choose for Me" mean?

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Charms & Charm Room

• What are Charms?
• How do I earn Charms?
• How do I earn Charms for referring friends?
• How do I redeem my Charms?
• Why can't I redeem my Charms?
• When will the current month's items appear available for review?

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Drop Shop

• What happened to the Add-Ons store?
• What is the Drop Shop?
• How does the Drop Shop work?
• When is the next Drop Shop?
• How do I access the Drop Shop?
• When will I get my Drop Shop order?

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Mega Drop Shop

• What happened to the PopUp store?
• What is the Mega Drop Shop?
• When is the next Mega Drop Shop?
• When will my Mega Drop Shop order ship?
• Do you restock if an item sells out during Mega Drop Shop?
• I received my Mega Drop Shop order but part of it is missing!

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